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Cookie Policy

Last updated: March 1, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies allow websites to remember your preferences, login status, and other information that helps provide a personalised and improved user experience.

2. How We Use Cookies

Spectrum Vault uses cookies for several purposes:

  • Essential cookies: These are necessary for the website to function properly
  • Performance cookies: These help us understand how visitors interact with our website
  • Functionality cookies: These remember your preferences and personalise your experience
  • Marketing cookies: These are used to deliver relevant advertisements and track campaign effectiveness

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as:

  • Security and authentication
  • Session management
  • Load balancing
  • Form submission
  • Cookie consent preferences
Cookie Name Purpose Duration
sv_session Maintains user session state Session
sv_csrf Security token for form protection Session
sv_consent Records cookie consent preferences 1 year

3.2 Analytics Cookies

We use analytics cookies to understand how visitors use our website, which helps us improve our services:

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - property-specific 2 years
_gid Google Analytics - distinguishes users 24 hours

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalisation:

Cookie Name Purpose Duration
sv_preferences Remembers user preferences 1 year
sv_language Language preference 1 year
sv_timezone User timezone for course scheduling 1 year

3.4 Marketing Cookies

These cookies are used for advertising and marketing purposes:

Cookie Name Purpose Duration
sv_utm Tracks marketing campaign effectiveness 30 days
sv_referrer Records referring website 30 days
_fbp Facebook Pixel for advertising 3 months

4. Third-Party Cookies

Our website may also set third-party cookies from external services we use:

4.1 Google Analytics

We use Google Analytics to analyse website usage and improve our services. Google Analytics uses cookies to collect information about how visitors use our site.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Social Media Platforms

We may embed content from social media platforms such as Facebook, Twitter, and LinkedIn. These platforms may set their own cookies when you interact with their embedded content.

4.3 Payment Processors

When you make a purchase, our payment processors may set cookies to ensure secure transactions and prevent fraud.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customise your cookie settings

5.2 Cookie Settings

You can change your cookie preferences at any time by:

  • Clicking the cookie settings link in our website footer
  • Using your browser's cookie management tools
  • Contacting us directly with your preferences

5.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Delete existing cookies
  • Block all cookies
  • Block third-party cookies
  • Receive notifications before cookies are set

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

6. Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our website:

6.1 Essential Cookies

If you disable essential cookies, you may experience:

  • Difficulty logging into your account
  • Problems with form submissions
  • Reduced security features
  • Loss of shopping cart contents

6.2 Analytics Cookies

Disabling analytics cookies will:

  • Prevent us from understanding how you use our website
  • Reduce our ability to improve user experience
  • Not affect core website functionality

6.3 Marketing Cookies

Disabling marketing cookies will:

  • Result in less relevant advertisements
  • Prevent tracking of marketing campaign effectiveness
  • Not affect core website functionality

7. Cookie Retention Periods

Different types of cookies are retained for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a specified period or until manually deleted
  • Functional cookies: Typically expire after 1 year
  • Analytics cookies: Usually expire after 2 years
  • Marketing cookies: Generally expire after 30-90 days

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications for significant changes (if you've subscribed to our communications)

9. Legal Basis for Cookie Processing

Under GDPR and UK data protection laws, our legal basis for using cookies is:

  • Essential cookies: Legitimate interest in providing website functionality
  • Analytics cookies: Legitimate interest in website improvement (or consent where required)
  • Marketing cookies: Your explicit consent
  • Functionality cookies: Your consent or legitimate interest

10. Your Rights

Under data protection laws, you have rights regarding cookies and the data they collect:

  • Right to be informed about cookie usage (this policy)
  • Right to consent to non-essential cookies
  • Right to withdraw consent at any time
  • Right to access data collected through cookies
  • Right to request deletion of cookie data

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Spectrum Vault
10 Woodside Pl
Glasgow G3 7QF
United Kingdom

Phone: +44 141 332 1263
Email: [email protected]

12. Cookie Settings

You can manage your cookie preferences using the button below:

Spectrum Vault

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