Terms of Service

Last updated: March 1, 2024

1. Agreement to Terms

By accessing and using the Spectrum Vault website (spectrum-vault.com) and our educational services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Spectrum Vault is a business education company registered in the United Kingdom.

3. Description of Services

Spectrum Vault provides online business education services, including but not limited to:

• Online courses and educational programmes
• Live workshops and webinars
• Corporate training solutions
• Professional certification programmes
• Educational content and resources
• Career guidance and support services

4. User Accounts and Registration

4.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account

4.2 Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

5. Course Enrolment and Payment

5.1 Course Enrolment

By enrolling in a course, you agree to:

• Pay all applicable fees as outlined in the course description
• Participate actively and professionally in course activities
• Respect the intellectual property rights of course materials
• Comply with course-specific policies and guidelines

5.2 Payment Terms

• All course fees are due at the time of enrolment unless otherwise specified
• Prices are displayed in British Pounds (GBP) and include applicable taxes
• We accept major credit cards and other payment methods as indicated
• Failed payments may result in loss of course access

5.3 Refund Policy

• Refunds are available within 14 days of course purchase if no significant progress has been made
• Refund requests must be submitted in writing to our customer service team
• Corporate training programmes may have different refund terms as specified in separate agreements
• Processing of approved refunds may take 5-10 business days

6. Intellectual Property Rights

6.1 Our Content

All content provided by Spectrum Vault, including but not limited to course materials, videos, presentations, assessments, and written materials, is protected by intellectual property laws. You agree that:

• Course materials are for your personal, non-commercial use only
• You will not reproduce, distribute, or share course content without permission
• You will not create derivative works based on our content
• You will respect the copyrights and trademarks of Spectrum Vault and third parties

6.2 User-Generated Content

By submitting content to our platform (such as forum posts, assignments, or feedback), you grant us a non-exclusive, royalty-free licence to use, modify, and display such content for educational and promotional purposes.

7. User Conduct and Responsibilities

You agree to use our services responsibly and in accordance with these terms. Prohibited activities include:

• Violating any applicable laws or regulations
• Infringing on the rights of others
• Transmitting harmful, offensive, or inappropriate content
• Attempting to gain unauthorised access to our systems
• Sharing login credentials with others
• Using our services for commercial purposes without permission
• Engaging in academic dishonesty or cheating

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

9. Course Access and Availability

9.1 Access Period

Unless otherwise specified, course access is granted for the duration of the course plus an additional period as outlined in the specific course terms. Some courses may offer lifetime access as indicated in the course description.

9.2 Technical Requirements

You are responsible for ensuring that your computer system meets the minimum technical requirements for accessing our online courses. We are not responsible for technical difficulties arising from your equipment or internet connection.

9.3 Service Availability

While we strive to maintain continuous service availability, we do not guarantee that our services will be available at all times. We may temporarily suspend access for maintenance, updates, or other operational requirements.

10. Disclaimers and Limitation of Liability

10.1 Educational Disclaimer

Our courses and services are designed for educational purposes. While we strive to provide high-quality education, we cannot guarantee specific career outcomes or results from participating in our programmes.

10.2 Limitation of Liability

To the fullest extent permitted by law, Spectrum Vault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our services.

10.3 Maximum Liability

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Spectrum Vault, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms of Service.

12. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms of Service due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, or government regulations.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

16. Termination

You may terminate your account at any time by contacting our customer service team. We may terminate or suspend your access to our services for violation of these Terms of Service or for any other reason at our sole discretion.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Spectrum Vault regarding your use of our services.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

19. Consumer Rights

If you are a consumer in the United Kingdom, you have certain statutory rights under consumer protection laws. These Terms of Service do not affect those statutory rights, and you may have additional rights that cannot be excluded or limited by these terms.

20. Accessibility

We are committed to making our services accessible to all users. If you experience any accessibility issues, please contact us so we can work to resolve them promptly.